Two quick HR thoughts…

Here are two quick HR thoughts to think about as you start your week…

1: If you haven’t heard about the SAP purchase of Qualtrics…then you better research it because “experience management” is about to become the new normal of business, and part of that is Employee Experience.



2: Hear about aesthetic-usability effect and how you can use it in HR.

The aesthetic-usability effect refers to users’ tendency to perceive attractive products as more usable. People tend to believe that things that look better will work better — even if they aren’t actually more effective or efficient. Additional information found here.

This episode is sponsored by 360HRE, an Employee Experience Design studio based out of Chicago, IL. You can visit them at

Go create amazing HR experiences!

Music Title: New Places by Nicolai Heidlas

Nicole Dessain – HR Design Thinking Consultant and CEO at talent.imperative on Creativity in HR and Building HR Community

Nicole has a design superpower…she can connect the dots. Such as, connecting the dots between creativity and human resources.

As a former head of talent strategies and Top 5 management consulting firm executive with a rich history of bringing creative solutions and an entrepreneurial approach to elevating companies’ talent practices. Nicole has successfully quantified the value design thinking brings to organizations.

Nicole has worked with amazing companies over her 17-year career from giants like Accenture, Cisco, Comcast, Mercedes-Benz, BASF, UNIQLO and Walgreens to small but mighty organizations like Grubhub, Arity (an Allstate tech spin off), IDEO, DisruptHR, Farmer’s Fridge, i.c.stars and NBA’s Orlando Magic.

Today, she is leading a movement that aims to make organizations more people-centric through the power of design thinking.

Twitter: @NicoleDessain


Talent Imperative:

hr.hackathon alliance:

McLean Donnelly – Design and Strategy Executive, The Opportunity for HR in D&I, Experience Economy, and Impact

McLean Donnelly is a design and strategy executive who has worked at top industry names such as Target, Expedia, and Shutterstock. More recently, he is a founding partner at The Makery Group, a new kind of user experience design company that is motivated to create impact with every project. Twenty-five percent of all profits go directly to the Makery apprenticeship for low-income students who learn and work at The Makery, learning valuable design and technology skills in a real world setting.

I sat down with McLean at The Makery, in Minneapolis, MN and had a fun and wide ranging discussion. In this session, we go in depth on what the experience economy is, the opportunity HR has related to the gig and experience economy, diversity and inclusion, and specific user experience tools and techniques that HR can use today to create value for your organization.

I know you will enjoy this conversation with McLean Donnelly as much as I did! Enjoy!

Show Notes:

Seven User Experience Factors you can apply to Human Resources – 06

Learn how these seven user experience factors apply to HR: Useful, Usable, Desirable, Valuable, Findable, Accessible and Credible.

Show Notes:
User Experience Design by Peter Morville

User Experience Honeycomb

The 7 Factors that Influence User Experience

Music Title: New Places by Nicolai Heidlas

Why Design in Human Resources – You are an HR Designer – 05

Design makes things better. We can start using design in Human Resources to make HR better.

The below video provides a designers perspective on why design and design thinking matters.

Show Notes:
Why Design Thinking Matters More in Business Than Ever

Music Title: New Places by Nicolai Heidlas