Seven User Experience Factors you can apply to Human Resources – 06

Learn how these seven user experience factors apply to HR: Useful, Usable, Desirable, Valuable, Findable, Accessible and Credible.

Show Notes:
User Experience Design by Peter Morville
http://semanticstudios.com/user_experience_design/

User Experience Honeycomb

The 7 Factors that Influence User Experience
https://www.interaction-design.org/literature/article/the-7-factors-that-influence-user-experience

Music Title: New Places by Nicolai Heidlas

Why Design in Human Resources – You are an HR Designer – 05

Design makes things better. We can start using design in Human Resources to make HR better.

The below video provides a designers perspective on why design and design thinking matters.

Show Notes:
Why Design Thinking Matters More in Business Than Ever

Music Title: New Places by Nicolai Heidlas

User Experience Design principles related to Human Resources. UX UI principles for HR – 04

Let’s take a look at a few user experience design principles, laws, that relate well to creating within Human Resources.

Show Notes:
UI, UX: Who Does What? A Designer’s Guide To The Tech Industryhttps://www.fastcodesign.com/3032719/ui-ux-who-does-what-a-designers-guide-to-the-tech-industry

Laws of UX
https://lawsofux.com/

Music Title: New Places by Nicolai Heidlas

Empathy as a research tool for Human Resources – 03

We take a deeper dive into Empathy and how HR can use it to create a product or service of utmost value. The below clip describes the difference between sympathy and empathy, and is well worth the 3 minutes.

Show notes
3:54 Information on Ethnographic Research
  https://www.nps.gov/ethnography/aah/aaheritage/ERCf.htm

3:58
Brene Brown video on Empathy

 

Music Title: New Places by Nicolai Heidlas

Design Thinking in HR, Using Human Centered Design to create HR process – 02

Understanding a basic framework of Design Thinking, also known as Human Centered Design, in an HR context.

Show Notes:
More information on Design Thinking, Human Centered Design.
 https://www.ideo.org/approach
 https://dschool.stanford.edu/resources-collections/a-virtual-crash-course-in-design-thinking 

Emotion in Design and the Onboarding Experience – 01

In this episode we review how bad design leaves you feeling, some elements of good design, and an example of a well designed onboarding process.

Show notes:

2:30 Examples of bad design
Bad Design vs. Good Design: 5 Examples We can Learn From
  https://www.interaction-design.org/literature/article/bad-design-vs-good-design-5-examples-we-can-learn-frombad-design-vs-good-design-5-examples-we-can-learn-from-130706

2:55 Employee journey example
  Design Your Employee Experience as thoughtfully as You Design Your Customer Experience
   https://hbr.org/2016/12/design-your-employee-experience-as-thoughtfully-as-you-design-your-customer-experience

4:10 Motley Fool onboarding example
  Original Onboarding Options from 4 HR Leaders
   https://www.shrm.org/hr-today/news/hr-magazine/1217/pages/original-onboarding-options-from-4-hr-leaders.aspx

5:25 Spectrum of emotions
  Robert Plutchik’s Wheel of Emotions
   https://en.wikipedia.org/wiki/Robert_Plutchik

Music Title: New Places by Nicolai Heidlas

HR DesignCast Introduction

The HR DesignCast builds listener knowledge and understanding of design theory, concepts, and applications relevant to the field of Human Resources. Listeners will be challenged to reflect upon their own experience, consider opportunities for application, explore challenges and benefits of thoughtful HR design.

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Music Title: New Places by Nicolai Heidlas