Design Thinking in HR, Using Human Centered Design to create HR process – 02

Understanding a basic framework of Design Thinking, also known as Human Centered Design, in an HR context.

Show Notes:
More information on Design Thinking, Human Centered Design.
 https://www.ideo.org/approach
 https://dschool.stanford.edu/resources-collections/a-virtual-crash-course-in-design-thinking 

Emotion in Design and the Onboarding Experience – 01

In this episode we review how bad design leaves you feeling, some elements of good design, and an example of a well designed onboarding process.

Show notes:

2:30 Examples of bad design
Bad Design vs. Good Design: 5 Examples We can Learn From
  https://www.interaction-design.org/literature/article/bad-design-vs-good-design-5-examples-we-can-learn-frombad-design-vs-good-design-5-examples-we-can-learn-from-130706

2:55 Employee journey example
  Design Your Employee Experience as thoughtfully as You Design Your Customer Experience
   https://hbr.org/2016/12/design-your-employee-experience-as-thoughtfully-as-you-design-your-customer-experience

4:10 Motley Fool onboarding example
  Original Onboarding Options from 4 HR Leaders
   https://www.shrm.org/hr-today/news/hr-magazine/1217/pages/original-onboarding-options-from-4-hr-leaders.aspx

5:25 Spectrum of emotions
  Robert Plutchik’s Wheel of Emotions
   https://en.wikipedia.org/wiki/Robert_Plutchik

Music Title: New Places by Nicolai Heidlas

HR DesignCast Introduction

The HR DesignCast builds listener knowledge and understanding of design theory, concepts, and applications relevant to the field of Human Resources. Listeners will be challenged to reflect upon their own experience, consider opportunities for application, explore challenges and benefits of thoughtful HR design.

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Music Title: New Places by Nicolai Heidlas