Empathy as a research tool for Human Resources – 03

We take a deeper dive into Empathy and how HR can use it to create a product or service of utmost value. The below clip describes the difference between sympathy and empathy, and is well worth the 3 minutes.

Show notes
3:54 Information on Ethnographic Research

Brene Brown video on Empathy


Music Title: New Places by Nicolai Heidlas

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